Ways to Reach the Account
A tab at the top switches between phone number, email address and account ID, and the form field below changes to match the chosen option. Whichever route is selected, the password field stays the same.
What Each Method Requires
| Method | What goes in the field |
|---|---|
| Phone number. | The line registered on the account; Turkish numbers begin with +90. |
| Email address. | The address verified when the account was created. |
| Account ID. | The number assigned after signup, useful if the phone or email changed. |
Completing the Sign-In Form
- Choose a method from the tab at the top of the form.
- Enter the matching phone number, address or account ID.
- Type the password, using the eye icon to check it if needed.
- Submit the form with the Log in button.
When Sign-In Does Not Work
- A forgotten password is reset through the Forgot your password link.
- Caps lock and keyboard language matter, since the password field is case sensitive.
- The country code is already set in the phone field, so the number goes in without it.
- A support icon in the top corner opens live help if the issue continues.
Frequently Asked Questions
Where does the account ID appear?
It is assigned once registration finishes and shows up on the profile page, reachable by signing in with phone or email first.
Is it possible to reset the password?
Yes, the Forgot your password link opens the reset flow, and the previous password stops working once a new one is set.
What happens without an existing account?
The Sign up link below the form leads to registration, which takes only a few minutes by phone or email.